Please double check your items and the total amount in your cart before you complete your order, as once an order is entered into our system and the fulfillment process has started, we cannot guarantee that we will be able to cancel or change your order.

Reach out to our customer service team via email at team@rattlerepublic.com or by using the Contact Us page to see if we are able to accommodate your request.

Once your order ships, we will send you an email with tracking information.

We ship orders within the U.S., Canada, and Mexico via UPS, with duties and taxes prepaid at checkout.

We utilize USPS in instances involving APO, DPO or PO Boxes.

We offer free UPS Ground shipping on all orders over $75 within the contiguous U.S.

Exceptions apply for pre-ordered product as well as for made-to-order product. Exceptions to the fulfillment timeline also apply for orders placed on Friday-Sunday and Holidays, as our fulfillment team does not always work over the weekends. All exceptions will be noted in the product description so please read carefully prior to purchase if your order is time sensitive.

We will gladly accept returns and exchanges for eligible purchases made within the last 30 days.* To be eligible for a refund on a return, your item must be unused, unwashed, in the original packaging/with tags attached, and in the same condition that you received it. Some exclusions may apply.

Please note, shipping costs are non-refundable. If you received free shipping but return an item, the original shipping cost will be deducted from your refund—unless your order still totals over $75 after the return or you choose to exchange the item instead.

We cannot accept any returns or exchanges on custom, dated, special event or final sale/clearance items.

You can find more information on returns and exchanges here: Return Policy

Please reach out to us at via email or chat to start the returns process.

Please note, extra shipping charges may apply on exchanged items, and we cannot guarantee that we will have the size or product that you are looking to receive via an exchange.